PillSorted Pharmacy Services for Care Homes

In an ever-evolving healthcare landscape, efficient, accurate, patient-centered medication management is more critical than ever. At PillSorted, we are driven by a passion for revolutionizing how people manage their medicine. That includes individuals, as well as domiciliary care teams, care home workers, and nursing homes handling medications. Our comprehensive pharmacy services address the unique and increasing challenges these critical care environments face, ensuring that medication management is not just a task but a seamless, hassle-free experience.

Read on to learn how PillSorted pharmacy services at care homes are helping transform medication management for these essential care providers. 

The Challenes Care Homes Face

Founded by Zeinab Ardeshir, a seasoned pharmacist with over 17 years of experience, PillSorted has seen the challenges that care home management and staff face. These challenges include ensuring timely and accurate medication administration, managing complex medication regimens for multiple residents, and coordinating with various healthcare providers. 

Additionally, the staff level, in terms of availability and experience (over half of care home nurses have less than three years of experience), and the manual processes traditionally involved can lead to errors and inefficiencies. Staff often spend valuable time on administrative tasks, detracting from the direct care they can provide residents. PillSorted pharmacy services at care homes address these issues by offering a streamlined, digital solution that enhances medication management, reduces errors, and frees staff to focus more on resident care.

How PillSorted Can Help

Seamless Digital Integration for Enhanced Efficiency

Integrating digital solutions in care homes is becoming increasingly essential, with the CQC and NHS trusts mandating full digitisation by 2025. PillSorted offers an integrated pharmacy service that effortlessly syncs with your existing software. This ensures that medication adherence tools, prescription data, and checks are all in one place. It also eliminates the need for manual data entry, significantly reducing the risk of errors and streamlining processes. Our digital integration enhances efficiency, making medication management more accurate and less time-consuming.

For instance, at a care residence, PillSorted consolidated its medication adherence tools, prescription data, and checks into a single system. This eliminated the need for manual data entry, significantly reducing errors and streamlining processes. Prescription details were automatically updated, medications were promptly delivered, and real-time alerts ensured timely administration and adherence to treatment plans.

On-Time & Complete Medication Delivery

Timely medication delivery is crucial in any healthcare setting. PillSorted guarantees on-time and complete delivery of all regular prescriptions at no extra cost. For urgent prescriptions, we provide next-working-day delivery for orders received by 3 PM the previous day. Using reliable couriers like Royal Mail Track 24 and DPD, we ensure your medications arrive precisely when needed, every time. 

For example, at a busy healthcare facility, PillSorted ensures that all their NHS prescriptions are delivered on time and at no extra cost, significantly enhancing operational efficiency at the centre. When a patient required an urgent prescription, the staff placed an order before 3 PM, and thanks to PillSorted’s delivery service, the medication arrived promptly the following day. 

Tailored Medication Adherence Tools

Effective medication management goes beyond timely delivery. PillSorted offers bespoke medication adherence tools tailored to the unique needs of each patient and care home. Our tools include:

• Original Pack Medicines with 2D Barcodes: Designed for use with barcode scanners and eMARs.
• Colour-Coded and Tablet-Pictured Dosette Boxes: Accompanied by Medication Administration Records (MARs) or eMARs.
• Labelled Medicine Pouches: Also accompanied by MARs or eMARs.

Suppose you don’t have and don’t provide. In that case, we collaborate with leading brands like Camascope and Access to facilitate your digital setup and ensure a smooth transition to digital medication management.

For example, when a care home lacked an eMAR provider, PillSorted collaborated with them to find one and helped them transition over. We also provided original pack medicines with 2D barcodes for use with barcode scanners. Overall, it was a smooth transition to a more digital medication management system. 

Advanced Monitoring & Proactive Management

We perform proactive medicine checks to ensure synchronisation between hospital prescriptions and primary care prescriptions. You can easily monitor prescription statuses and reorder medications through our dedicated portal. Our system forecasts medication needs and sends reminders to reorder, preventing any lapses in medication administration.

For example, when a nursing home patient’s prescriptions for dementia and other conditions were due for renewal, the system forecasted her needs and sent timely reminders to staff to reorder, preventing any lapses in her treatment. This proactive approach enhanced medication adherence and provided the staff with peace of mind, knowing their residents’ needs were consistently met.

Specialised Services for Different Care Roles

We understand the unique needs of various roles within the care environment:

• For Carers: Our service eliminates trips to the pharmacy, saving valuable time and ensuring medications are always available.
• For Care Coordinators: We provide real-time updates on medication changes, keeping everyone informed and reducing the risk of errors.
• For Registered Managers: We ensure accurate administration data, facilitating compliance with audit trails and Care Quality Commission (CQC) requirements.

The PillSorted Promise

At PillSorted, we are dedicated to transforming medication management through innovation, compassion, and efficiency. With a focus on empowering person-centered care, PillSorted is not just a pharmacy service but a partner in healthcare. By streamlining operations and enhancing the overall patient experience, PillSorted sets a new standard in the pharmacy industry.

References

Cousins, C., et al. (2016). An overview of the challenges facing care homes in the UK

CQC (2024). Digital record systems: achieving good outcomes for people using adult social care services

PillSorted

PillSorted is a full service pharmacy that delivers trusted pharmacy products, over-the counter medications, and the prescriptions your doctor recommends, directly to your door. Your PillSorted pharmacist is happy to answer your questions about weight loss and potential treatment options at 0333 4050380 or help@pillsorted.com.

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