PILLSORTED

Delivery Policy

PillSorted delivers only within the UK. Most orders are sent through Royal Mail

NHS Prescription Items

  • Free delivery 
  • Typically arrives in 2-5 working days. Acute (urgent) items are delivered the next day, pending clinical approval and stock availability.

Standard Delivery: Telehealth and Shop Orders

  • £2.95 
  • Typically arrives in 2-5 working days
  • Limited tracking options available

Express Delivery: Telehealth and Shop Orders

  • £4.99 for non-refrigerated items 
  • ⁠£6.99 for refrigerated items 
  • Track your order as soon as it leaves our pharmacy.
  • You can also choose a safe place for delivery if you’re not home.
  • Dispatched Monday to Friday, excluding Bank Holidays. Subject to clinical approval, stock availability, and safety checks.
  • Some items may require a signature on arrival.
  • Please note: Royal Mail’s 24-hour tracking is an estimate, not a guarantee. Typically, 97% of orders arrive the next day.